Customer Care

Divinerg strives for excellence and professionalism in providing customer service, both inside and outside the organization, within the limits of available, well-managed resources.

To accomplish this mission, we agree upon these values:

-Anticipating the needs of our customers and planning accordingly

-Greeting our customers promptly, cheerfully and respectfully

-Listening carefully and giving full consideration to the requests and concerns of our customers

-Communicating honestly, courteously and knowledgeably

-Providing follow-through for our customers promptly, responsibly and efficiently

-Serving with pride, commitment, and with high ethical standards

-Respecting the individual and encouraging participation